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Our Store Policy

Shipping & Returns

Shipping Policy

Welcome to Summer Time's shipping policy! We are dedicated to delivering your orders promptly and efficiently. Our shipping methods are designed to ensure that your products reach you in perfect condition. We understand the importance of transparency, and that's why we aim to communicate our shipping processes clearly and honestly.

A signature is required by default for all deliveries. If no one is home, please leave a note specifying a safe place to leave the package, understanding that this is at the customer's own risk. Alternatively, customers may choose the non-signature required option, also at their own risk.

Please note, products may take 1-3 working days to arrange for shipping.

Return & Exchange Policy

At Summer Time, we want you to be completely satisfied with your purchase. If you have a change of heart or are dissatisfied with a product, our return and exchange policy is here to make things easy for you. We believe in making the process simple and straightforward to ensure that you can shop with confidence.Our goal is to provide you with a hassle-free experience, so you can return or exchange items without any unnecessary complications. Your satisfaction is our priority!

  • Our policy allows customers to return or exchange their purchase within 7 days (except for Swimwear), provided that the labels are still attached and the packaging and product remain in their original condition. Our aim is to ensure a hassle-free process for valued customers.

  • Please note that customers are responsible for the shipping costs with product exchanges or returns. We recommend using a trackable shipping service. Once we receive your item, we will process your exchange or refund. Thank you.

Swimwear

Return/Exchange/Refund

  • Due to hygiene and safety reasons, we are unable to accept returns or provide refunds or exchanges on any swimwear items. Please ensure that you select the correct size and style before making your purchase.

  • If you have any questions or need assistance with sizing, please feel free to contact our customer service team.

  • Please note that we can only process exchanges or refunds for swimwear within 7 days of purchase if the product is faulty. The labels and packaging must remain in their original condition.

  • We understand that receiving a faulty product can be frustrating. That's why we offer to cover the exchange return shipping cost for the first time in such cases. Please contact our customer service team for assistance.

We apologize for any inconvenience this may cause and appreciate your understanding!

Thank you for your understanding and cooperation!

Toy Safety Warning: 

Some toys may contain small parts; please read the product information carefully before purchase!

Small items included!!!

·         Choking Hazard: "Contains small parts. Not for children under 3 years old."

·         Strangulation Risk: "Keep away from children under 3 years due to long cords or strings."

·         Sharp Edges: "Contains sharp edges. Use with caution and under adult supervision."

·         Supervision Required: "Adult supervision required during use."

·         Damaged Part: “ If any part is damaged, discontinue use."

·         Cleaning Instructions: "Clean with a damp cloth. Do not immerse in water."

Balloons Safety Warning:

Balloon safety warnings are important to prevent accidents, especially for children.

1. **Choking Hazard**: Balloons can present a choking hazard, particularly for children under the age of 8. Uninflated or broken balloons should be kept away from children to avoid accidental ingestion or choking.

 

2. **Supervision Required**: Always supervise young children when they are playing with balloons. Ensure that any popped or deflated balloons are immediately disposed of.

 

3. **Not for Infants or Toddlers**: Balloons are not suitable for infants or toddlers due to the risk of suffocation.

 

4. **Inflation Safety**: Use a balloon pump to inflate balloons. Blowing up balloons by mouth can result in accidental inhalation, leading to a choking incident.

 

5. **Avoid Sharp Objects**: Keep balloons away from sharp objects to prevent them from popping unexpectedly.

 

6. **Allergy Alert**: Some balloons are made of latex, which can trigger allergic reactions in sensitive individuals. Use non-latex alternatives if necessary.

 

7. **Helium Balloons**: Helium-filled balloons can be a hazard if inhaled, as it can lead to suffocation or even unconsciousness.

 

8. **Disposal**: Properly dispose of balloons after use, as they can pose a risk to wildlife and the environment if not disposed of properly.

 

Personal Information Privacy Policy:

  1. Information Collection
    We collect personal information such as name, email, shipping address, and payment details when you place an order or interact with our website.

  2. Use of Information
    Your information is used to process orders, provide customer service, send updates on your purchases, and improve your shopping experience.

  3. Data Security
    We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse.

  4. Third-Party Sharing
    We do not sell, trade, or share your personal information with third parties, except for trusted partners necessary for processing transactions (e.g., payment gateways and shipping providers).

  5. User Control
    You have the right to access, update, or delete your personal information at any time. For changes, please contact our customer support team.

  6. Cookies and Tracking
    We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized recommendations.

  7. Policy Updates
    We may update this privacy policy from time to time. Any changes will be posted on our website.

By using our services, you agree to the collection and use of your personal information as outlined in this policy.

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