top of page

Store Policy

Please Read Carefully Before You Purchase:

​

Welcome to Summer Time! We’re excited to help you find products you’ll love. Before you make a purchase, please take a moment to read through our Terms and Conditions. These terms outline important details about your rights, obligations, and what you can expect when shopping with us. By placing an order, you agree to these terms, so it’s essential to understand them fully. Our returns policy applies to purchases made through our online store and is subject to your rights under the New Zealand Consumer Guarantees Act 1993 (CGA) and other applicable New Zealand laws.

​

Thank you for shopping with Summer Time!

Summer Time  - Terms and Conditions

Welcome to Summer Time. By using our website and purchasing products from Summer Time, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

  • These Terms and Conditions apply to all users of Summer Time’s website and customers of Summer Time’s products.

  • By accessing or using the website, you agree to comply with these Terms and Conditions, as well as our Privacy Policy.

2. Products

  • Product Range: Summer Time specializes in home & living and women’s products, including swimwear, fashion accessories, maternity items, and baby & kids essentials (excluding kids swimwear).

  • Product Availability: Product availability may vary, and we reserve the right to limit the quantities of any products we offer.

  • Pricing: Prices are displayed in NZD $ and are subject to change without notice.

3. Orders and Payment

  • Order Acceptance: We reserve the right to refuse or cancel orders at our sole discretion. If an order is canceled, you will be notified and refunded in full.

  • Payment Methods: We accept payments via [list payment methods, e.g., credit cards, debit cards, PayPal, etc.].

  • Billing Information: You agree to provide accurate billing and shipping information. If information provided is incorrect, we are not liable for delays or non-delivery.

4. Shipping and Delivery

  • Shipping: Orders are processed and shipped within 5 business days. Shipping times may vary based on location and shipping method selected.

  • Delivery Issues: Summer Time is not liable for delays caused by carriers or unforeseen circumstances. If there are issues with your delivery, please contact us.

5. Returns and Refunds

  • Returns: Returns are accepted within 14 days of receiving the item, provided items are in original condition, unworn, and with tags attached.

  • Refunds: Once your return is received and inspected, we will process a refund to your original payment method within 5 working days.

  • Non-Returnable Items: Certain items may be non-returnable, including sale items, personalized products, and certain hygiene-related products.

​

More Info:

​

1. Change of Mind Returns

​

For eligible products, we may accept a return if you have changed your mind, selected the wrong options, or no longer require the item.

​

To be eligible for a change-of-mind return:

  • Please contact us within 14 days of receiving your order.

  • The item must be unused, unworn, unwashed and in its original condition.

  • All original tags, hygiene stickers, packaging and accessories must be intact.

  • The item must be suitable for resale.

  • Proof of purchase or your order number is required.

​

Customers are responsible for the return postage costs for change-of-mind returns.

We reserve the right to decline a change-of-mind return if the item does not meet the above conditions.

​

2. Swimwear Returns

​

For hygiene and safety reasons, swimwear cannot be returned or exchanged for change-of-mind reasons.This includes bikinis, one-piece swimsuits, tankinis, swim dresses and other swimwear products.

​

Please carefully check the size guide and product information before purchasing.

Swimwear that has been worn, washed, used in water, or had its hygiene protection removed cannot be returned for change-of-mind reasons.

​

If you receive swimwear that is faulty, damaged, incorrect, or does not meet the guarantees required under New Zealand consumer law, please contact us as soon as possible. Your rights under the Consumer Guarantees Act are not affected by this policy.

​

3. Waterproof Phone Cases

​

Waterproof phone cases and waterproof phone pouches are considered hygiene and/or safety-related accessories once used.

​

Change-of-mind returns

​

An unused waterproof phone case may be eligible for a change-of-mind return within 14 days of delivery, provided that:

  • The product has not been used in or near water.

  • The product is in its original, unused condition.

  • All packaging, seals, accessories and instructions are included.

  • The product is suitable for resale.

​

Once a waterproof phone case or pouch has been used in water, we generally cannot accept a change-of-mind return.

​6. Intellectual Property

  • All content on the website, including text, images, and designs, is the intellectual property of Summer Time or its content suppliers and is protected by copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

  • Summer Time is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

8. Changes to Terms and Conditions

  • ​Summer Time reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on the website.

9. Faulty, Damaged or Incorrect Items

If you receive an item that is:

  • faulty or defective;

  • damaged during delivery;

  • materially different from the product description; or

  • the wrong item

​

please contact us as soon as reasonably possible.

Please provide your order number and, where possible, photos or videos showing the issue.

We will assess the issue and provide an appropriate remedy in accordance with the Consumer Guarantees Act 1993 and other applicable New Zealand laws.

Depending on the circumstances, this may include a repair, replacement or refund.

​10. Sale & Clearance Items

  • Sale and clearance items are eligible for return only where expressly stated in our return policy or where required by New Zealand consumer law.

  • Change-of-mind returns are not accepted for clearance items unless otherwise stated.

11. Wrong Size

  • Please carefully check our size guide before ordering.

  • If you select the wrong size, this is considered a change-of-mind return and is subject to our change-of-mind return conditions.

  • Swimwear cannot be returned or exchanged simply because the size is not suitable.

  • If we send you the wrong size or wrong product due to an error on our part, please contact us and we will assist you.

12. Return Shipping

  • For change-of-mind returns, the customer is responsible for the return postage costs.

  • Where an item is faulty, damaged, incorrect, or otherwise requires a remedy under the Consumer Guarantees Act, we will work with you regarding reasonable return costs and the appropriate remedy.

  • Please do not send an item back without contacting us first.

13. Pre-Order Items

Some products are available for pre-order and will have an estimated shipping timeframe shown on the product page.

Pre-order dates are estimates and may change due to supplier or shipping delays.

If there is a significant change to the expected delivery timeframe, we will contact affected customers where appropriate.

14. Click & Collect

  • For Auckland Click & Collect orders, customers will receive a notification when their order is ready for collection.

  • Please bring your order confirmation or order number when collecting your order.

  • If someone else is collecting your order on your behalf, please contact us in advance where possible.

15. How to Request a Return

To request a return or report a problem with your order, please contact us with:

  • Your full name

  • Order number

  • Product name

  • Reason for the return or issue

  • Photos or videos where relevant

​

Please contact us before sending any item back.

We will review your request and provide return instructions where applicable.

16. Balloon safety warnings

  • 1. **Choking Hazard**: Balloons can present a choking hazard, particularly for children under the age of 8. Uninflated or broken balloons should be kept away from children to avoid accidental ingestion or choking.

​

  • 2. **Supervision Required**: Always supervise young children when they are playing with balloons. Ensure that any popped or deflated balloons are immediately disposed of.

​

  • 3. **Not for Infants or Toddlers**: Balloons are not suitable for infants or toddlers due to the risk of suffocation.

​

  • 4. **Inflation Safety**: Use a balloon pump to inflate balloons. Blowing up balloons by mouth can result in accidental inhalation, leading to a choking incident.

​

  • 5. **Avoid Sharp Objects**: Keep balloons away from sharp objects to prevent them from popping unexpectedly.

​

  • 6. **Allergy Alert**: Some balloons are made of latex, which can trigger allergic reactions in sensitive individuals. Use non-latex alternatives if necessary.

​

  • 7. **Helium Balloons**: Helium-filled balloons can be a hazard if inhaled, as it can lead to suffocation or even unconsciousness.

​

  • 8. **Disposal**: Properly dispose of balloons after use, as they can pose a risk to wildlife and the environment if not disposed of properly.

​

  • These warnings help ensure that balloons are enjoyed safely.   

17. Toy Safety Warning: 

  • Small items included!!！

  • ·         Choking Hazard: "Contains small parts. Not for children under 3 years old."

  • ·         Strangulation Risk: "Keep away from children under 3 years due to long cords or strings."

  • ·         Sharp Edges: "Contains sharp edges. Use with caution and under adult supervision."

  • ·         Supervision Required: "Adult supervision required during use."

  • ·         Damaged Part: “ If any part is damaged, discontinue use."

  • ·         Cleaning Instructions: "Clean with a damp cloth. Do not immerse in water."

18. Important waterproofing information

  • Waterproof phone cases and pouches must be used strictly according to the manufacturer's instructions.

  • Before placing a phone or other valuable device inside the product, customers should perform the recommended waterproof/leak test where applicable.

  • Do not use the product if you notice any damage, tears, holes, defective seals, or other signs that may affect waterproofing.

  • Waterproof products are designed to provide protection only within their stated specifications and intended conditions of use. Incorrect installation, misuse, exceeding the stated depth/time limits, normal wear and tear, or failure to follow the manufacturer's instructions may affect waterproof performance.

  • We recommend testing the product before every important or high-risk use.

  • If the product itself is faulty or does not perform as reasonably expected, please contact us. Your rights under the Consumer Guarantees Act are not affected by this policy.

19.Personal Information Privacy Policy:

  • Information Collection
    We collect personal information such as name, email, shipping address, and payment details when you place an order or interact with our website.

  • Use of Information
    Your information is used to process orders, provide customer service, send updates on your purchases, and improve your shopping experience.

  • Data Security
    We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse.

  • Third-Party Sharing
    We do not sell, trade, or share your personal information with third parties, except for trusted partners necessary for processing transactions (e.g., payment gateways and shipping providers).

  • User Control
    You have the right to access, update, or delete your personal information at any time. For changes, please contact our customer support team.

  • Cookies and Tracking
    We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized recommendations.

  • Policy Updates
    We may update this privacy policy from time to time. Any changes will be posted on our website.

  • By using our services, you agree to the collection and use of your personal information as outlined in this policy.

20. Contact Us

bottom of page